Executive Personal Assistant
Better U - West Hollywood, CA
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Who we are:U is an alternative mental health company focused on improving the human experience. We offer clinician-prescribed psychedelic therapies for those wanting to experience an alternative to traditional medications. Our program supports individuals looking to improve their mental health and achieve long-term success.Who you are: A multi-talented Executive Personal Assistant with a passion for mission-driven work, who embodies these core values: put people first, practice intellectual honesty, bias towards action, have a growth mindset, and cultivate wholeness. You are someone who can adeptly handle both professional and personal tasks. You take pride in your work. You are discreet and flexible to travel, work weekends, and enjoy helping others. Attention to detail and project management experience are a plus. Room to grow in a fast-paced and demanding startup.Position Summary:Better U's Executive Personal Assistant is responsible for performing a wide range of complex project management, gatekeeping, and secretarial duties and coordinating a multitude of tasks. They serve as the primary executive and personal support to the CEO and other members of senior leadership with projects and special assignments as needed. This role provides backup support to other administrative support personnel as needed. It's a flexible role that requires spending time in the office and a home office environment.Essential Functions and Responsibilities:Ability to act as the voice and right hand of the CEO, with no task too small or large to take on.Project Management: Keeping projects organized and on track while keeping the principal updated on the progress of key milestones, needs, and timelines.Email Management: Monitoring and directing the CEO's multiple email accounts and other electronic communication. Responding to communications as needed, and ensuring that urgent messages are escalated immediately.Gatekeeping: Screening telephone calls, emails, and other outreach, while taking messages, and responding to queries.Scheduling: Managing calendars, scheduling meetings and appointments, and making travel arrangements. Working closely with team members to ensure there are no overlapping conflicts.Purchasing: Identifying purchasing needs, ordering supplies and other requested items as needed. This includes running physical errands, such as picking up orders, shopping for requested items, or dropping items off for repair/cleaning/etc.Accounting/Bookkeeping: Keeping projects organized and on track while keeping the principal updated on the progress of key milestones, needs, and timelines. Handle vendor invoices once approved and assist the CFO and accounting team on all finance projects.Event Logistics: Organizing the preparation for speaking engagements, PR opportunities, and other events as needed. Acting as a representative of the CEO for live events.Organization: Organizing, both physically and digitally, files, documents, and other items as requested.Travel Planning: Booking air travel, ground transportation, and accommodations for the CEO and documenting travel plans in all necessary areas.Miscellaneous: Perform other duties, as may be assigned by leadership.Personal assistant tasks: Walking dog, running errands, dropping off packages, taking out the trash at the office, and sometimes tasks at home, dishes, making smoothies, etc.Requirements and Qualifications:Exceptionally detail-oriented, and able to identify and address challenges proactively.Current, valid, and active driver's license required.5+ years of executive-level support experience preferred.Demonstrated ability to handle sensitive and confidential information appropriately. Experience in a hospital or healthcare office setting is a bonus.College degree in Business Administration or a related field preferred.Knowledge of medical terminology is helpful, but not required.Experience within a clinical setting, working with confidential records preferred.Strong verbal and written communication skills, accompanied by the ability to communicate effectively and with kindness to a variety of people.Exhibit discretion, good judgment, and commitment to excellent customer service.Ability to self-reflect, receive constructive feedback, and accept accountability.Excellent customer service skills, communication skills, and interpersonal skills.Strong organizational, prioritizing, and analytical skills.Ability to make independent decisions when circumstances warrant.Work in-office primarily and at the CEO's home - travel is required as well.TO BE CONSIDERED FOR THIS JOB: Please create a loom video introducing yourself and send it to careers@ and why you want to join our mission.Better U is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.For information on BetterU, visit our website at
Created: 2025-02-20