Flight Operations Support Associate

About the Company:Amalfi Jets is a leading private jet charter provider through it's programs of on-demand charter, the Amalfi One Jet Card Program, and the Amalfi Enterprise Membership. Being a charter brokerage, we work with our Part 135 Operator partners within our aircraft network that extends over 3,500+ aircraft in 170+ countries. With this, we help our clients unlock more of the world. Exploring the world, with you.The Role:The Flight Operations Support Associate works alongside our Sales Team and Operator Partners to prepare each flight manifest/itinerary, catering requests, car service requests, hotel bookings, and more. We ensure each trip flies smoothly for our clients while catering to each and every request. You'll be proactive and track the aircraft movement, weather, and any risk factors for each trip. You'll be client facing and work alongside our UHNWIs and Fortune 500 Companies to ensure we get them where they need to go. You'll be a strong, confident, and proactive hand when things go wrong and ensure our clients travel is seamless, safe, and elegant.Responsibilities/Duties:Generate flight itineraries for each flightCoordinate passenger details for domestic & international flightsWork alongside our Sales Team to ensure each flight caters to our clients every requestOrder catering, car service, and additional services as requestedEstablish and build new relationships with global service vendorsMaximize client experience with a personal touchBe a liason between our Part 135 Operator Partners, Clients, and Sales TeamFlight Follow each trip at odd-end-hoursBe proactive to identify risk factors and mitigate themDeal with time-sensitive situationsBe proactive and think outside the box!Qualifications:Bachelors Degree from a 4-year university2-3+ years of customer service experienceAbility to carry a work phone and be available at odd-end hoursFAA Dispatcher or FAA-Issued Pilot License PreferredPrevious Aviation or Flight Operations ExperienceProactive Decision MakerPersonalized Touch / Client FocusedCompensation:$60,000 - $75,000 USD Base Salary100% Company Paid Healthcare/Dental/Vision Benefits PackageCompany Issued Apple MacBook and iPhone15 Days Paid Time Off Per year

Created: 2025-02-17