Customer Service Representative

Extension is seeking a Customer Service Representative for a Direct Hire opportunity with one of our clients located in Wixom, Michigan. About Our Client:Career Advancement Quarterly Bonuses Generous PTO/Benefit Packages OT opportunitiesKey Objectives / Role Responsibilities:Communicate with customers, outside sales reps, & vendorsvia phone and email Provide updates on shipping, delays, quotes, etc Troubleshoot customer complaints, assist with processing orders, account errors, billing, etc. Provide updates on work orders/close out completed orders Assist with inventory control and prepare reports as neededStay up to date on product knowledge Desired Skills & Qualifications:Industry experience - plumbing, construction, and/or waterworksERP experienceMust be a team player and show willingness to help where needed Posses a true passion for customer service Salary Information:Starting pay: $22/hr+ based on experienceWe're looking forward to connecting with you and are excited to help you make your next career move!

Created: 2025-02-17