House Manager

A busy family in the Hamptons is seeking a full-time professional hospitality and house manage to oversee their estate. The expectation of this role is that the candidate will live full-time in the Hamptons. This role reports to the Estate Manager (EM) and Chief of Staff (COS)The schedule will be as follows;April through October - Wednesday-Sunday matching the primary and guest visits. These months will be the heavier load of the job (holidays that fall Memorial Day through Labor Day will be expected to be worked unless otherwise arranged). November through March - Monday-Friday, 9am - 5pm with weekend flexibility based on primary's needs. Responsibilities: Providing seamless, top notch hospitality for all family and visitorsAnticipating and planning for needs of family and guest and ability to adjust as neededGreet guests and provide white glove experience for the duration of the visitWorking with EM/COS to manage the schedule of employees including tracking hours, sick days, and vacationSupervising, coordinating, and training staff including giving staff daily and weekly tasksOn-site event management and other hosting including, but not limited to, tasks for all staff members, timing of dinner and service, tablescapes, flowersWorking with EM/COS to manage schedule of events and dinner parties hosted at the property as well as events and dinner parties at any other family related properties as neededWorking with outside vendors for events as the representative of the family and the home and being a liaison between the Mrs., COS, and vendorsWorking with the facility manager on projects that need to be completed for the propertyOversee grocery and supply shopping and keeping inventoryManaging and assigning tasks for the closing and opening of the home at the beginning and ending of the season as well as maintaining the home in the off-seasonOff-season tasks which may include deep cleaning, organizing, and training at both propertiesWhen needed, provide hands on support to housekeeping team and chefOverseeing and tracking deliveriesEscalate any necessary repairs or purchases that are beyond the scope of the household staff to the COS and head of maintenanceReport weekly and monthly project and update lists to the primariesRunning errands for the home as neededAssist COS with administrative tasks related to the home and staff on menu prep with Mrs. and ChefAid COS in arranging and managing travel related to the main property including helicopters and car services for primaries and guestsOversee household budget, expenses, and coordinate payments with accountant/family office.Oversee outside food orders from restaurants and caterersUse off-season to train staff at both properties and bring in educational/skill development and resources ie: bartending and wine, cooking, flower arranging, barista, meal service, and English lessonsWork with EM and facility manager to manage construction and service appointments for both residencesWork with EM to create and upkeep a house manualFlexibility to expand responsibilities as properties expand

Created: 2025-02-17