Customer Service Specialist

Join our team as a Customer Support Specialist in Amityville with a competitive salary of 80K. Family owned company offering excellent benefits and welcoming environment! In this role, you will:Serve as a reliable back-up for customer billing. Collect, analyze, and report on data from customer and interdepartmental interactions. Stay updated on industry and technological trends to suggest efficiency improvements. Prepare and coordinate the shipment of product promotions and fulfill web orders. Support the Sales Management team with customer correspondence, reporting, and related tasks. Manage customer and product portals. Maintain customer price lists.The ideal candidate will possess:3 years of hands-on customer service experience in a fast-paced food manufacturing setting. Strong verbal and written communication skills. Effective problem-solving and critical thinking abilities. Excellent organization, time management, and prioritization skills. Capability to handle customer information securely and discreetly. Proficiency in Microsoft Word and Excel; experience with Sage software is a plus. Knowledge of customer portals like EDI and GS1 is a bonus! Experience in inventory maintenance is a bonus!Please reach out to dc@

Created: 2025-02-17