Help Desk Team Lead

Pinnacle Government Solutions is a minority-owned small business that provides Software and Cloud Engineering Solutions for our Department of Defense and Federal Civilian agencies. We bring SME-level expertise and over two decades of industry knowledge and experience. We believe in getting it right for our customers and our country.We are looking for a qualified candidate to work as a full-time Lead BMC Remedy/Helix Service Desk Professionalwith experience for a Government client in Washington, District of Columbia.Must be a BMC Certified Professional or ITIL v4 Managing ProfessionalMinimum Required Skills & Qualifications:Must be a US Citizen or Green Card HolderMinimum four (4) years of experience administering, maintaining, and developing BMC Helix IT Service Management Software.Certifications Requirements:BMC Certified Professional or ITIL v4 Managing ProfessionalWork Location: On site in Washington, DC

Created: 2025-02-17