Medical Administrative Assistant

Title: Medical Administrative AssistantTerms of Employment• W2 Contract, 5 Months (Possible Extension / Permanent Conversion)• This position is 100% onsite in Baltimore, MD (21209).• This position has a Monday - Friday, 8am-5pm (ET) shift.Overview & ResponsibilitiesThe Medical Administrative Assistant plays a crucial role in ensuring the smooth operation of a healthcare office by providing administrative support to staff, managing patient information, and coordinating office tasks. Key responsibilities include:• Answering and directing phone calls, taking messages, and responding to inquiries• Greeting patients and visitors, ensuring a welcoming environment• Scheduling and coordinating patient appointments, meetings, and staff events• Preparing reports, typing meeting minutes, and drafting correspondence• Reviewing and processing physician billing sheets for accuracy and completion• Ordering and maintaining office and medical supplies• Sorting and distributing mail, faxes, and other communications• Maintaining organized filing systems, including tracking referrals and purchase orders• Assisting with insurance verification and patient billing inquiries• Ensuring compliance with HIPAA and other healthcare regulations• Supporting department staff with copying, scanning, and faxing documentsRequired Skills & Experience• High School Diploma or Equivalent preferred; AA Degree preferred• Two years of successful administrative or secretarial experience in a healthcare setting• One year of billing experience, preferably in a pediatric healthcare environment• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)• Typing proficiency and strong data entry skills• Experience managing electronic medical records (EMR) systemsPreferred Skills & Experience• Strong oral and written communication skills• Ability to handle sensitive patient information with discretion and professionalism• Excellent time management and ability to multitask in a fast-paced environment• Familiarity with medical terminology and insurance procedures• Experience recording and transcribing meeting minutes accurately• Customer service skills with sensitivity and tact in dealing with patients, families, and staff

Created: 2025-02-16