Night Auditor

Company DescriptionAura Manage is a rapidly growing hospitality management company in the USA, focused on maximizing revenue, enhancing guest experiences, and optimizing operations for various hotel brands. With a business-driven perspective and data-driven strategies, we aim to lead with an ownership mindset to drive success in the industry.Job SummaryNight Auditor Residence Inn by Marriott, Horsham, PAJob Code: 610605FLSA Status: Non-ExemptJob Family: Front Office/Guest ServicesType of Job: FieldAt Dash Group of Hotels, we deliver exceptional guest experiences. As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team!Education & ExperienceGuest Services: Welcome guests during the overnight shift (typically 11 PM - 7 AM), and assist with check-ins, reservations, and inquiries.Night Audit: Prepare and finalize Night Audit work, ensuring accurate daily transaction balancing.Security: Conduct security walks to ensure guest and property safety.Reporting: Prepare daily reports and the Daily Flash Report for management insights.Collaboration: Work with other departments for smooth operations and exceptional service.Experience: 1 year in a hotel or related field. Supervisory experience is a plus.Education: High School diploma or equivalent required; college coursework beneficial.Skills: Proficient in Windows, spreadsheets, and word processing. Strong problem-solving skills and independence.Attributes: Friendly, service-oriented, with excellent communication and attention to detail.Growth Opportunities: Career advancement potential.Supportive Environment: Collaborative and respectful team.Job Duties & FunctionsAssist guests with check-in, check-out, and overnight inquiries.Perform daily reconciliation of hotel transactions.Generate, review, and distribute reports for management.Monitor and address security concerns during the overnight shift.Ensure all revenue postings are accurate and balanced.Provide excellent customer service to guests throughout the night.Assist in preparing breakfast setup as required.Coordinate with housekeeping and other departments for special requests.Handle emergencies and guest complaints professionally.Benefits401(k)Plan - Employer-matched retirement savings plan.Health Insurance - Comprehensive medical, dental, and vision coverage.Performance Bonus - Incentive-based bonus opportunities.Paid Sick Leave - Accrued sick days for eligible employees.Employee Discounts - Discounted hotel stays and services.Background Check RequirementsA criminal background check is required.No drug screening is required.

Created: 2025-02-16