Call Center Representative - $43K-$50K - Falls Church, ...

Our client, a mission-based non-profit in Fairfax, is currently seeking a Call Center Representative to join their team!Responsibilities:Handle incoming Member Services calls and communicate effectively with members.Address and resolve billing and claims inquiries via phone and email.Update member information in the system including addresses, beneficiaries, and coverage changes.Ensure timely processing of all transactions.Qualifications:A bachelor's degree is preferred, but not required.1+ year of hands-on customer service or call center experience required.Medical or insurance call center experience is a plus!Empathetic with strong communication skills.Technologically savvy with a strong ability to prioritize and multitask.Position Information:$43K-$50K, depending on experience, with a comprehensive benefits package.Fully onsite for the training period and then transitions to a hybrid schedule of 2x/week on-site. Hours: 8:30am-5pm at the office in Falls Church, VA.Free parking!Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)

Created: 2025-02-15