Food Service Manager

What Makes Working at Kroger Exceptional?Impactful WorkBe part of a hospitality-driven company that aims to feed the human spirit across every community we touch. With us, every day is an opportunity to elevate hospitality and contribute to a bigger picture.Talent InvestmentA positive customer experience is built on the foundation of an exceptional associate experience - we invest in our team members and associates to drive these outcomes. Continuous LearningDive deep into the operations of your department, gaining invaluable insights and skills under the guidance of experienced leaders.Growth PotentialYour career is what you make of it"”with opportunities to grow, challenge yourself, and shape your path. Eco WarriorsJoin our journey towards a sustainable future, where every decision is made with the planet in mind.Community HeroesForge meaningful connections with the community, championing initiatives that make a difference beyond our store walls.Your Role and Impact as a Food Service Leader: Champion Elevated HospitalityModel and hold team accountable for unparalleled customer service and hospitality, resolving issues with care and grace, and creating an environment that allows customers to feel welcomed, important, and appreciated. Drive Operational ExcellenceAssist in leading the charge on merchandising, sales initiatives, and department scheduling, ensuring seamless execution and top-notch store performance.Deploy Strategic Problem-SolvingWork alongside department heads to identify opportunities for improvement, develop solutions, and oversee the action plans to achieve success.Utilize Financial AcumenOversee department operations, including sales targets, budget management, and profitability goals, in partnership with the Store Manager.Embody Inspirational LeadershipDrive sales through creative collaboration with department managers, ensure team completion of trainings, uphold a culture of feedback, and lead the overall department to enable successful outcomes for associates and customers. Build an Inclusive TeamLead the charge on talent acquisition to identify best-fit talent and foster an environment where every team member feels valued, heard, and empowered to reach their full potential.Support Team EducationEnsure team members are well-trained on hospitality and technical skills, well-versed in all products sold within the deli department, and are confident responding to questions and making product recommendations.Connect with the CommunityEnhance Kroger's community engagement by building strong relationships with local organizations.What We Need from You:High school diploma / GED2+ years of Deli/Bakery or similar retail leadership / management experienceExperience defining strategies to drive business outcomesExperience in supervising staff and nurturing a team-oriented environmentOutstanding hospitality skillsCompletion of the 15-week ASL Training program, with passing rating in financial acumen, labor management, merchandising standards and people leadership, among others.

Created: 2025-02-15