Air Export Operations

Position Purpose:Assist management in achieving the stated branch goals in line with the company policy and established procedures including, but not limited to, increasing company profit. Co-ordinate the activities and ensure expeditious delivery of Export Air consignments in a timely manner to customers, as per customer orders and prescribed quality standards using discretion and independent judgment to increase the margin on each shipment. Increasing Branch ProfitsUtilize discretion and independent judgment to engage vendors to increase margin on each shipment. Utilize discretion and independent judgment to ship goods using the most efficient, cost-effective route to increase margin on each shipment. Discretion to engage vendors. Management of vendors. Negotiate rates with shipping vendors. Employee profit and loss on each shipment will be analyzed. Overall management of desk to maximize profit. Financial and Accounting ResponsibilitiesResolve Export accounting issues related to forwarding cost/payment, overseas invoicing, free domicile. Process Air freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment. Provide any supporting documentation for overdue payments. Ensure the department (cost center) achieves its financial and quality objectives. Coordinating Operations with Airfreight ExportsEnsure support documentation is available and correct. Book freight with Airlines and consolidators and obtain freight rates. Arrange to pick up on behalf of the client/agent as required. Registration of shipments. Accurate completion of airway bills. Operate customs exit systems ensuring relevant input data is recorded for obtaining E.C.N clearance. Reporting to customs when required. Ensure timely delivery to carrier's consolidators and packing depots. Cost invoicing and collection of correct charges. Ensure compliance with all regulations prescribed by USA customs/IATA/TSA. Client and Supplier ManagementKeeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance. Regularly review reports to refine and improve services to the customer. Review quotes and records rates to clients and prospective clients. Manage allocated customers using established tools (e.g. activity reports) to achieve and exceed targets. Trace orders and ensure that information affecting arrival or dispatch is communicated to customers (internally and externally) or their agents. Keep informed of competitor activities and industry trends; attend industry-related functions and seminars when required. Deploy information about all contact with customers and supplies to all parties.Required skills and qualification/ education/ studies:High school graduate: some college preferred Knowledge of related computer applications Familiar with basic freight forwarding procedures Two - three years of previous AE experience Exceptional customer services skills Attention to detail Excellent Time management and problem-solving ability Able to meet deadlines Shows professionalism while remaining calm under pressure Customer focused Excellent Communication skills Team orientated Desire to learn Ocean Exports Benefits:At Rí¶hlig, we believe in supporting our employees' well-being, growth, and work-life balance. That's why we offer a competitive benefits package designed to empower you both personally and professionally:Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority.401(k) Plan with Company Match - We're invested in your future and help you save for retirement.Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered.Birthday Off - Celebrate your special day with an extra day off on us.Sick Time - Take the time you need to recover and focus on your health.Long-Term and Short-Term Disability Insurance - Providing financial protection if you're unable to work due to illness or injury.Pet Insurance - Coverage options to ensure your furry family members are taken care of.Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.If you're looking for a workplace where your contributions matter and your well-being is supported, we'd love to have you on board.Salary range: $55,000-$67,000

Created: 2025-02-15