Entry Level Billing Specialist

Aerotek has an immediate internal opening for an Entry Level Billing Specialist / Business Operations Associate at our Corporate Headquarters in Jacksonville, FLAbout this role...Full Time | Monday - FridayHybrid Schedule | 4 days in office - 1 day remoteCompensation | $20.19/hr ($42,000 annually) + quarterly bonusesJob SummaryThe Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable. Qualities include; building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace.Essential Functions:Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with clients to resolve outstanding issuesMaking routine welcome and maintenance calls to clientsDevelop and maintain customer relationships through weekly touchpointsManage and maintain a multi-million-dollar book of Accounts ReceivableSupport liaison between field offices and other corporate departmentsResponsible for gathering the necessary data to assist management with account specific decisionsAuditing account specific reports to ensure accurate billing and client specific informationWork in an ever-evolving environment that thrives on teamwork in order to achieve individual and team goalsWork at the ground-level gaining experience and insight into our business cycle for future career growthPerform various customer service-related activitiesGain experience using internal and external tools to audit, send and collect on invoicingQualificationsBA / BS degree in Business or Accounting preferredAbility to effectively work in a team-oriented environment that is fair, open, honest, humble, competitiveThorough knowledge of business policies and account management practicesStrong communication skills and work ethicAbility to balance daily workload through effective time management, prioritization, and organizational skills

Created: 2025-02-14