Clinic Operations Manager

About Us:Discovery ABA provides Applied Behavior Analysis (ABA) therapy to children and teens with Autism and other developmental disabilities across North Carolina. We focus on exceptional patient care and a supportive work environment, offering professional development, competitive pay, and generous benefits.Position: Operations ManagerThe Operations Manager (OM) oversees the day-to-day operations of our ABA center. This includes scheduling, staffing, employee engagement, social media, facility management, and resource allocation. The OM works closely with the Center Director and clinical team to ensure high-quality service and compliance with standards in a positive work environment.Location: Onsite at our Winston Salem clinic (Monday-Friday, 9:00AM-5:00PM)Salary: $50,000-$65,000+ (Based on Experience)Benefits:FSA/DCFSA (2025)Paid time off, holidays, and sick leaveProfessional developmentQuarterly bonuses401K & match (2025)Health, dental, and vision insurance, plus secondary insurance.Key Responsibilities:Lead daily operations and implement policies to boost productivityManage staffing, recruitment, training, and employee engagementOversee client intake, scheduling, and communicationEnsure the center is safe and well-maintainedManage budget, monitor expenses, and seek cost-saving opportunitiesEnsure program compliance and monitor effectivenessServe as the main point of contact for clients, families, and staffEnsure regulatory compliance and manage risksIdentify areas for operational improvementQualifications:Bachelor's (Master's preferred) in Business or Healthcare Administration2+ years of operations management experience (preferably in healthcare or behavioral health)Knowledge of ABA principles preferredStrong leadership, communication, and problem-solving skillsProficiency in Microsoft Office SuiteEqual Opportunity Employer: We celebrate diversity and provide equal opportunities for all employees.

Created: 2025-02-14