Event Sales Specialist

Smash Park, a leading eatertainment brand, is seeking an experienced and dynamic Event Sales Specialist to join our La Vista team.What we do: We Deliver Fun.Who we are: We are passionate, thoughtful, and competitive professionals who are obsessed with serving others.What's important to us: Living the +1. Giving our team members & guests everything they expect plus a little more.Why us? You will experience what it's like to play and grow on a winning team!As an Event Sales Specialist for Smash Park, a typical day might include the following:Responding to a large and consistent volume of email, phone and drop-in inquiries about booking a private event, in a welcoming and positive wayEnd-to-end communication with the guest scheduling the event, to ensure all questions are answeredProviding education and consultation to guests regarding the plethora of options, including reservations for pickleball courts, games courts, canopy's, catering, etc., to sell each guest the perfect option for themAnswering questions that guests have regarding drinks, food, the game of Pickleball, or other questions about our awesome venueCreating documents that communicate necessary details to all internal parties impactedCommunicating and working closely with other team members, to ensure events play out as each guest expectsSeek feedback after events, and identify ways to improve; share feedback with the teamTrack event key performance areas and identify items to work on for future eventsThis Job Might Be for You If:You enjoy working independently and you're self-motivatedYou don't mind sitting the majority of the day, responding to emails, phone calls and voicemailsYou have extraordinary people skills, you take pride in your work, and you enjoy creating positive and memorable experiences for your customersYou are highly organized, and enjoy creating and improving both processes and supporting toolsYou thrive on multi-tasking in a very busy environment, and you're easily able to work under strict deadlinesYou are patient, level-headed and cool under pressureYou pay attention to details. As far as you're concerned, anything worth doing is worth doing right, every single time; you stay focused, and nothing falls through the cracks on your watch.You communicate clearly; you speak eloquently; you can explain just about anything to anyone, and you're comfortable communicating with all types of people and personalitiesHow You'll Do ItMaintains an in-depth knowledge of venue, menus, vendors, and operations as they pertain to sales, and property rentals.Coordinates event details such as space requirements, food and beverage menus, and game rental requirements with clients.Serves as event coordinator when needed.Provides clients with up-to-date estimates on contracted food, beverage, and rentals, recommending best possible choices within their budget to ensure a better than expected event and to encourage repeat business.Accurately reviews event information at operations meetings and sets the team up for success with providing event cheat sheets, accurate # of drink tickets and wristbands for each group as needed.Solicits business through cold-calling and outside sales visits.Oversees booked business to ensure client satisfaction, informing departments on event status and follows established guidelines and time frames.Coordinates the rental of any additional items sold for the event.Documents event details at the completion of each event for use in planning and executing future events.Investigates, resolves, and responds to guests' comments/feedback as necessary.Participates in all marketing and promotional efforts to build the business.Any other duties as assigned.What we are looking for:Experience in SalesExcellent communication, time management and organization skillsAbility to work on a teamEnergy and enthusiasmSafe service of food and alcohol certification is preferred.Knowledge in Tripleseat sales software, and Google Workspace or similar software is preferred.This role is bonus eligible.

Created: 2025-02-14