Program Manager - Leadership & Talent Development

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,500 health and wellness offices across 50 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story!Our continued growth has created an opportunity to join our team as a Program Manager ~ Leadership & Talent Development! Program Manager - Leadership & Talent Development is an important part of the Leadership & Talent Development team and will partner closely with the HR, L&D, Sales, Operations, and other key business partners to create and implement learning solutions that support the successful onboarding and continued growth of ClearChoice team members.The Program Manager will oversee the project management, design, implementation, and evaluation of programs and strategies that enhance the employee experience, drive performance towards measurable outcomes, and uphold ClearChoice's vision and values. The Program Manager should be an adaptable, highly effective team leader with excellent collaboration and communication skills. They must have the ability to work cross-functionally with all levels of the organization, setting high standards of accountability for themselves and others.Key Responsibilities: Program ManagementDesign and deliver a suite of effective learning solutions, programs, tools and resources - including new employee onboarding, leadership development, and soft skills enhancement.? End-to-end project management, development, implementation, facilitation and evaluation of programs.? Review and enhance existing programs/content for impact and alignment with organizational needs.? Optimize learner experience with strong communication practices, efficient participant enrollment processes, up-to-date course materials, and user friendly LMS administration.? Ensure training programs are compliant with relevant regulations and standards.Stakeholder Collaboration? Partner with subject matter experts and stakeholders to understand specific development and training needs for team members.? Identify innovative and cost-effective solutions for team member development.? Engage with external vendors and consultants to enhance training offerings.? Communicate training strategies and outcomes to leadership and other stakeholders.Evaluation and Continuous Improvement? Establish metrics and evaluation methods to assess the effectiveness of training programs.? Produce analysis of program outcomes and reports on program performance, identifying opportunities for optimization.? Implement feedback mechanisms to continuously improve training quality and relevance.? Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, and staying abreast of industry trends to integrate innovative methodologies and best practices.Education and Experience:Education level: Bachelor's degree or equivalent work experience. ? 3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce.? Proven work experience in project management, preferably leading and managing complex programs and initiatives end-to-end.Skills and Competencies:? Demonstrated skill in instructional design and implementing development programs for all audiences. ? Excellent project management and organizational abilities.? Exceptional communication, collaboration, and interpersonal skills.? Analytical skills with the ability to interpret data and provide actionable insights.? Flexibility and agility to be proactive in a fast paced, ever-changing environment.? Outstanding facilitation skills. Experience in small and large group facilitation in multiple modalities.? Experience in Dental field a plus Compensation & BenefitsStarting at $90,000 A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Created: 2025-02-14