Retail & Range Operations Manager

Retail & Range Operations Manager - High-End Firearms & Indoor RangeLocation: Richmond Hill GAPosition Type: Full-TimeAbout Us:We are a premier high-end firearms retail store with a state-of-the-art indoor shooting facility featuring 10 pistol bays. Our focus is on providing exceptional customer service, expert knowledge, and an elite shooting experience. We cater to enthusiasts, professionals, and first-time gun owners, offering a curated selection of top-tier firearms, accessories, and training programs.Position Overview:We are seeking an energetic and proactiveRetail & Range Operations Manager to oversee daily operations, drive membership growth, schedule training programs, and execute strategic marketing initiatives. This role requires leadership, retail expertise, range operations experience, and a forward-thinking approach to business development.Key Responsibilities:Retail & Range Management:Oversee daily retail operations, ensuring outstanding customer service.Manage and maintain the 10-bay indoor pistol range, ensuring safety and efficiency.Develop and enforce range safety protocols and procedures.Supervise staff, including retail associates and range officers.Maintain inventory levels and coordinate with vendors for firearms, ammo, and accessories.Training & Membership Development:Schedule and coordinate firearms training classes and private instruction.Recruit and manage qualified firearms instructors.Develop and grow a membership program with exclusive benefits.Engage with members to enhance their experience and encourage renewals.Marketing & Business Growth:Create and execute marketing strategies to drive retail sales and range usage.Develop promotional campaigns, special events, and training programs.Manage and grow the company's social media presence.Identify partnership opportunities with local businesses and industry influencers.Track and analyze customer trends to optimize offerings and services.Qualifications:Experience in retail firearm sales and range operationsKnowledge of firearms safety, handling, and laws.Strong leadership skills with the ability to motivate and manage a teamExperience scheduling classes, managing instructors, and developing training programs.Marketing experience with a focus on social media, promotions, and membership developmentMust be a self-starter with excellent problem-solving skills.Strong customer service and communication skills.Familiarity with point-of-sale (POS) systems and inventory management.Preferred Qualifications:NRA Instructor Certification or Range Safety Officer (RSO) certification.Previous experience in a high-end retail firearm shop or shooting rangeExperience using CRM and membership management software.Benefits:Competitive salary with performance-based incentives.Employee discounts on firearms, gear, and training.Growth opportunities within the company.A dynamic work environment in the firearms industry.How to Apply:If you're passionate about firearms, customer service, and growing a high-end business, we want to hear from you! Send your resume and a brief cover letter detailing your relevant experience to jobs@

Created: 2025-02-14