Information Technology Analyst

Job SummaryThe IT Analyst assists with the development, maintenance, and implementation of IT solutions for the company. The IT Analyst will work closely with various departments to identify and address their technological needs.Duties/Responsibilities:Analyze current IT systems, architectures, and processes.Identify risks, opportunities, faults, and areas for development within the company's IT framework.Designing IT solutions and solving issues effectively.Plan and oversee projects (e.g. upgrades, hardware/software installations).Helping set up new hires with software, laptops, programs, etc.Assisting in technical issues through various departments.Monitor and respond quickly to incoming requests relate to IT issues.Maintain user PCs, including upgrades and configuration as needed.Performs other related duties as assigned by management.Qualifications and Experience:At minimum of 3 years of experience in an IT-related positionBachelor's Degree (BA) in computer science, business information systems, information technology, or other related fields preferred (but additional experience may be substituted)Experience with or knowledge of desktop and server operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, and Microsoft Active Directory and AzureExperience and/or working knowledge of Amazon Web Services.Basic knowledge of databases, data processes, program architectures, and data securityAbility to work independentlyCompetencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Oral/Written Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Physical Requirements and Work Environment:Occasionally required to stand.Frequently required to walk.Frequently required to sit.Continually required to utilize hand and finger dexterity.Occasionally required to climb, balance, bend, stoop, kneel or crawl.Occasionally required to talk or hear.While performing the duties of this job, the noise level in the work environment is usually moderate.The employee mustoccasionally lift and/or move more than 50 pounds.Location TypeOn-siteThe above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Pay Transparency: The starting annual salary for this opportunity ranges from $62,000-$93,000. Other rewards may include annual bonus eligibility, which is based on company and individual performance. Company provides a variety of benefits to employees, including medical, dental and vision insurance coverage, life and disability insurance, retirement savings plan, paid holidays, and paid time off (PTO). Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.Company will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

Created: 2025-02-14