Customer Service Representative

Role: Customer Service RepresentativeKey Skills: Customer Service, customer support, customer experience via phone.Experience: 1+ yearsLocation: SouthCharleston, WVMode of Hire: Full TimeWe at Coforge are hiring Customer Service Representative with the following skillset: Promoting and/saving products and services. Providing an excellent customer experience via phone. Negotiating and completing save/service order requests from customers. Working with customers patiently, tactfully, and efficiently. Accurately informing customers of various fees and adjustments. Providing options to the customer based on product and service needs. Active listening skills. Ability to follow tactical call flows to optimize the customer experience.

Created: 2025-02-12