EOPS/CARE & CalWORKs Technician

EOPS/CARE & CalWORKs TechnicianCuesta CollegeSalary: $53,580.00 - $59,076.00 AnnuallyJob Type: Full TimeJob Number: FY2425-00133Location: North County Campus & San Luis Obispo, CADepartment: Student Success & Support ProgramsClosing: 2/12/2025 11:59 PM PacificJob Description SummaryThis position will support both the North County Campus in Paso Robles (3 days per week) and the San Luis Obispo Campus (2 days per week).DEFINITIONUnder the general supervision of the assigned Administrator, assist in the implementation of the EOPS/CARE & CalWORKs programs. Working under minimal supervision, the incumbent provides general and technical support to the EOPS/CARE & CalWORKs programs; receives, processes, and verifies applications for these programs, assist students and staff with all matters related to student eligibility and application; and performs other related duties as required.DISTINGUISHING CHARACTERISTICSThe EOPS/CARE & CalWORKs Technician class is distinguished from other classes in that incumbent is expected to have a full knowledge of federal and state regulations and guidelines related to the EOPS/CARE & CalWORKs programs. In addition, the EOPS/CARE & CalWORKs Technician ensures compliance with program requirements by verifying and documenting applicants' cumbents in this position support student learning outcomes and institutional effectiveness by ensuring state and federal compliance are met and encouraging student success through the verification process.ABOUT THE COLLEGEWhere You Will WorkServing all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.Who We AreEquity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.• Additional information about the college can be found at The college planning documents can be found at Our Student Equity Action Plan can be found at We offer comprehensive benefit options. Information about benefits can be found at Functions & QualificationsESSENTIAL FUNCTIONS• Participate in program outreach activities to recruit students to participate;• Promote completion of the EOPS/CARE & CalWORKs' program application, and answer specific questions regarding application completion;• Assist students with admissions and registration procedures, other program applications, financial aid applications (CCPG, Chafee, FAFSA and Dream Act application), general and program specific orientations;• Assist students in obtaining vouchers and stipends through outside agencies including but not limited to Department of Social Services for books, course materials, and fees;• Process all EOPS/CARE & CalWORKs program applications and student documents, and request/receive verification documents from the Department of Social Services and other outside agencies;• Evaluate EOPS/CARE & CalWORKs program applications, determine preliminary student eligibility, and forward to Supervisor for final determination;• Coordinate the dissemination of program book services in conjunction with the college bookstore;• Review and record EOPS/CARE Book Grant purchases, digital reimbursement applications and collect data of EOPS/CARE students receiving services;• Obtain, maintain, and update records of program participants;• Manages the program book and materials lending program through the Lending Library by determining student eligibility, tracking resources, monitoring material needs, and keep track of returned materials in collaboration with the Cuesta Library;• Maintain program documentation to ensure compliance with federal and state regulations and guidelines related to EOPS/CARE & CalWORKs programs;• Act as the EOPS/CARE & CalWORKs programs Banner Functional Lead;• Maintain EOPS/CARE & CalWORKs website, online orientation, and other electronic communication tools;• Support the verification of MIS and other data;• Generate and update program forms, case notes, contact records, and other student tracking data;• Participate in IPPR Process; and• Perform other related duties as required.QUALIFICATIONSEducation:Required• Graduation from high school or equivalent.Preferred• Associate's degree.Experience:Required• Three years' experience with programs similar to the EOPS/CARE & CalWORKs Center programs; educational agency experience preferred;• Education may be substituted for experience on the basis of one year of education for two years of experience.Knowledge of:• Office management techniques, record keeping, and organizational skills;• Filing systems, database maintenance, and word processing;• Written communications;• Processes, procedures, and requirements of the college's EOPS, CARE and CalWORKs programs;• Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, online meeting tools, and/or database software;• Correct usage of English, grammar, spelling, punctuation, and vocabulary; and• District policies and procedures.Ability to:• Communicate effectively;• Understand, interpret, and apply laws, regulations, policies, guidelines and procedures;• Investigate and research problems, devise solutions, and present recommendations;• Compile and maintain accurate and complete records;• Operate a word processor, computer terminal and file scanner;• Work in dependently with minimal supervision;• Understand and carry out oral and written directions;• Establish and maintain cooperative working relationships with those contacted in the performance of duties; and• Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.Physical ability to:• Read and comprehend printed matter and text and data on computer monitors;• Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;• Sit or stand for extended periods of time;• Lift and/or carry (25) pounds; and• Exert manual dexterity sufficient for keyboard and other office equipment operation.License and Certificates (must be continuously current):Required• Valid driver's license and eligible to obtain California driver's license upon hire.Additional InformationREQUIRED DOCUMENTS TO APPLY Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.• Cover letter;• Resume;• Reference List (see further instructions below);• Diversity statement (see further instructions below).Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community. In 500 words or less, with consideration to our Mission Statement and our values expressed above, please explain how you will demonstrate your commitment to diversity, equity, and inclusion in this position.Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to pleted online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.SALARY SCHEDULEBelow is the full salary schedule range for this position, steps A through E. Per Cuesta College's policies, new employees are placed at Steps A through C, which is the anticipated hiring range also listed below. The bargaining agreement also includes step and longevity increases. For a full salary schedule, please see our website: Salary Schedule Range: $4,465 - $5,427 per month.• Anticipated Hiring Range: $4,465 - $4,923 per month.ADDITIONAL INFORMATIONCuesta College will not sponsor any visa applications.San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: Process InformationSelected applicants will be invited to attend a Zoom interview on Monday, March 3, 2025.To be considered for this position please visit our web site and apply on line at the following link: San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129.

Created: 2025-02-11