Operations & Office Assistant

About UsAt Lanshin we see ourselves as less of a brand and more of a movement - one that aims to disrupt a beauty industry that promotes unrealistic standards and a wellness industry that sells you an illusion of health. Centering the power of Traditional Chinese Medicine (TCM), our approach challenges the toxic cycle of never feeling "enough" by reconnecting individuals with the natural power of their body, mind and spirit. We are looking for like-minded go-getters to join our movement to restore sanity, wellness, natural beauty and a love for our truest selves reflected through our greatest asset: our Original Faceâ„¢.The RoleAs Operations & Office Assistant, you will be a key player in driving the success of our customer facing studio and e-commerce order processing and fulfillment operations. Reporting directly to the Operations Manager, you'll assist in handling everything from packaging and shipping online orders, to managing 3rd Party and In-House inventory, to supporting customers, while ensuring the highest standards of efficiency and accuracy. You'll also provide support for in-studio retail and assist with live support for Lanshin's learning programs. This role requires strong organizational skills and attention to detail, as well as flexibility to adapt to the dynamic needs of our business. What You'll DoEvery day may look a little different, but can include: Running E-Commerce Fulfillment Assist in Fulfillment Supply Management & OrderingHelp with Maintenance of Fulfillment Center In-Studio Retail & Admin SupportManagement of 3rd Party Inventory OrderingSupport Management of In-House Inventory Help Provide Live Support for Learning/Courses & Support Backend Learning ManagementProvide Customer Support & Social Media Support as neededAd-Hoc ProjectsWho You Are + Ideal Qualifications High school diploma or equivalent; associate's or bachelor's degree preferred.1+ year of previous experience in an operational role or startup environment is desirable Excellent communication skills, and ability to convey Lanshin's voice and values Strong organizational and time-management skills, ability to handle multiple tasks in a fast-paced environmentComfortable using various softwares for project management, marketing, and e-commerce A team player through and through Compensation and BenefitsCompetitive salary commensurate with experience, generally in the range of $40,000-$55,000,Comprehensive benefits package, including health, dental, visionGenerous PTOOptional HSA/FSA Contribution Basic Life InsuranceA dynamic and inclusive work environment that fosters personal growth and learning.Potential Options for Part Time Work if NeededTo Apply Email your resume as a PDF or shared Google Document only to jobs@.?In your email, give us 5 words that you would use to describe yourself and 5 words that you think your family and friends would use to describe youBriefly describe why our mission resonates with you

Created: 2025-02-10