Customer Service Specialist (27624)

Do you have a positive attitude and sincere willingness to constantly learn and grow? Dahl Consulting is currently partnering with a leading company in the health insurance industry. We work one-on-one with great candidates to help connect them with employment opportunities. This company is hiring a Customer Service Specialist for a contract-to-hire role! Interested? Get more details belowWorksite Location: St. Louis Park, MNCompensation: $25.00-$27.00 per hourWhat you will do as the Customer Service Specialist:Answering inbound and making outbound telephone calls servicing Senior clientsConversations with Clients and Customers; providing information about company servicesScheduling appointments and gathering client information with accuracy and efficiencyContacts clients to obtain missing information or dataSupporting Sales Team, setting appointments, confirmations and follow-up callsClient base is 65+ so experience with dealing with Senior Aged Clients is a plusWorking on various computer systems including Microsoft products and SalesforceData entry of client information into company database with accuracy and efficiencyAble to follow directions and work independently but also able to work as a team to accomplish company goalsProvide support to existing office administrative staff during completion of application and filing process which may include sorting, copying, scanning, faxing, filing, and mailingWhat you will bring to the role as the Customer Service Specialist:3+ years of office support, administrative assistant and customer service experience1+ years of Medicare or Health Insurance knowledgeBackground at local or national insurance companies dealing with Medicare or health insurance products desired but not requiredHigh Proficiency with MS Office - including Word, Excel and Outlook and othersExperience with Salesforce platformAbility to pass Annual Medicare AHIP Training and certificationExperience with Social Media MarketingBasic website maintenance through Word PressTake the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.Benefits include: PTO and holidays.As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Created: 2025-02-09