Arthaus Studios Front Desk Associate
Riaz Capital - Oakland, CA
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About Artthaus StudiosArtthaus Studios is an innovative and forward-thinking member community that encompasses an intersection of creative offices, artist studios, and a makers facility all brought together under one roof. Aimed at creating a diverse community of creative professionals it offers over 100 offices, studios, and other spaces catering to the needs of artists, entrepreneurs, and small creative businesses ranging from design, film, web, publishing, photography, and beyond. To learn more about our amazing community, please copy and paste the following url into your browser: YouYou are a high energy individual with very strong interpersonal skills and knack for tackling problems head on. You are able to pivot quickly and handle multiple responsibilities simultaneously without missing a beat. If you would like to provide a top notch experience for our Artthaus Members and guests while picking up some experience in Real Estate Operations, then this opportunity is for you! Greeting /Point of Contact:Deliver an exceptional Member Experience through Artthaus operational standards guidelinesGreet and check-in Artthaus Studios member guests Greet people who come in for tours, track walk-ins, vendors, and guestsAssist with Artthaus studios Member check-ins and check-outsAnswer "walk-up" member and guest questions or refer the inquirer to additional resourcesAdministrative/Operations support Assist with ensuring an excellent sense of arrival, presentation and cleanliness of the buildingConduct daily walkthroughs to ensure the building, kitchen, and office (common area and conference rooms) are clean and well keptOpeningEnsure on a daily basis all opening procedures are followed per opening check listClosingEnsure on a daily basis all closing procedures are followed per closing check listAssist with administrative onboarding and offboarding tasks for members as needed Onboarding: Provide move in boxes, ensure that unit is clean and move in ready Offboarding: administrative offboarding tasks for members as needed Assist with recurring Building operational needsReceive and route incoming phone calls to the appropriate department while maintaining a positive and helpful attitudeAssist with package arrivals and delivery Assist with keys and access cards where needed Ensure cleanliness of the front deskAssist Operations team with daily office support tasks Assist with fielding and completing assigned submitted administrative requestsEnsure lunch delivery and set up for meetings with CEO and other important meetings for team membersEvents and Community ManagementAssist with set-up and breakdown of and assisting staffing of events as neededRe-stage spaces after use from eventsGeneral supportAny additional responsibilities deemed necessary for effective functioning of building operations by Artthaus Community Director and management teamQualifications:Bachelor's Degree preferred, but not required. 2+ years experience in a customer facing role. 4+ years experience required in lieu of a degree. Ability to work in a fast-paced environment with frequently changing prioritiesAbility to work individually and with a teamStrong verbal and written communication skillsIntermediate skills with Microsoft Office and Google applicationsAble to demonstrate integrity, dependability, punctuality, responsibility, accountability, self-awareness, strong work ethic, and compassion.
Created: 2025-02-09