Onboarding Coordinator
Medasource - Indianapolis, IN
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About the jobLaunched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.In 2012, Medasource was established to provide niche services exclusively in the Healthcare industry, including these practice areas: Providers, Payers, Government, and Life Sciences (pharma, device, diagnostic, clinical research, commercial labs, consumer goods, food sciences, chemicals, agriculture, and environmental sciences). Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.Responsibilities:Onboarding Specialists are responsible for supporting our Sales and Delivery teams and providing our consultants a seamless onboarding experience. You will interact directly with our consultants; ensuring they are as prepared for their first day, answering any day to day questions they may have, all the way through consultant offboarding. At times you will be responsible for supporting large client engagements as well as one-off projects to support specific clients.Responsible for Tax, Bank, Employee Agreement, HIPAA and other client specific documentsEnter all information into ATS in candidate profile within SalesforceEnsure all consultants can access and enter their time and troubleshoot issues related to hours entryCreate and continually manage consultants in tandem with Account ExecutivesProperly store and maintain employment records for MedasourceSubmit change requests to ensure all extensions, terminations, or contract completions are up to dateCreate new onboarding packages for clients in Sterling/Asurint to ensure seamless onboardingCreate a customer experience that turns them into Raving FansManage client logistics for hotels/flights/rentals for consultants as neededBenefits & Perks:401k match programFull health benefits (medical, dental, vision, and HSA)Eight Eleven's BeGiving Program: 1 PTO day per quarter for service work/volunteeringAccess to Eight Eleven University (internal personal and professional development program)Top-notch training at every step in your careerAccess to a personal financial conciergeGenuine, passionate, family-oriented cultureWhat You Will Need to SucceedCompetitive, motivated spirit and desire to succeedOutstanding communication skills and innate ability to connect with peopleEntrepreneurial spirit with desire to learn and growResults-driven and forward-thinkingThrives in a fast-paced, collaborative, and positive work environmentBachelor's Degree preferred or commensurate experienceEEO STATEMENTEight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Created: 2025-02-09