Office Manager

Office ManagerAbout the positionWe are looking for a driven and detail-oriented individual to manage the operations of a sales-based organization. This role involves overseeing office functions, including bookkeeping (excluding accounting), while serving as the primary point of contact for order management and communication between clients and the sales team.As the Office Manager, you will play a key role in ensuring seamless operations and fostering positive client experiences. This is a professional B2B management position that requires strong organizational, time-management, and phone skills.The ideal candidate is highly motivated, detail-oriented, and skilled in managing deadlines to ensure event success. Professional communication skills and a commitment to excellence are essential to thrive in this role and uphold our company's core value of delivering outstanding service.Is the position right for you?Do you thrive in a fast-paced environment, juggling multiple tasks and managing over 100 orders daily? Are you detail-oriented, organized, and driven to ensure the timely delivery of orders for managers and business owners of mid- to large-sized companies? Are you seeking a professional career with above-average compensation? If you answered "yes" to these questions, this opportunity could be the perfect fit for you.About Nunzi's AdvertisingNunzi's Advertising is a full-service, multi-line distributor of branded merchandise, serving medium and large corporations, universities, and non-profit organizations. We leverage cutting-edge technology and marketing tools to help our clients build brand awareness.Join our supportive, growth-oriented environment where we work as a team and celebrate each other's victories"”birthdays included! We are seeking individuals who want to see others develop professionally and be part of something bigger.Position: Office ManagerNunzi's Advertising seeks an experienced, energetic Office Manager to oversee order management, logistics, and bookkeeping while ensuring a positive client experience. In this role, you will coordinate shipments, client pickups, deliveries, and manage accounts receivable"”making sure orders are correct, on time, and properly invoiced.You will collaborate with suppliers, the sales team, the graphics department, and clients to achieve these goals, handling tasks such as data validation, order management, job scheduling, logistics, and conflict resolution. We are looking for motivated individuals to join our growth-oriented team, committed to delivering outstanding client experiences.Duties and Responsibilities:Manage Remote CSRValidate Information on Orders and Submit to SuppliersSchedule and Manage Critical and Critical Rush ordersCommunicate with decoration partners and manufacturers to ensure orders are completed correctly and in a timely mannerMonitor the Graphic Department QueueManage Shipping and Receiving. Must be able to physically lift boxes weighing up to 40 pounds.Communicate with clients to schedule Pick-ups and Deliveries when required.Communicate issues to clients should that occurProblem resolution when an error occurs with an orderManage, inventory, and order all office and marketing suppliesValidate and Monitor Gross Profit on all ordersSend Invoices and Monthly Statements to clientsMake Collection CallsEnter Client Payments(Including process credit cards) and create deposits,Analyze UPS Invoices and allocate shipping costs to jobs.Follow company policies and procedures as outlined in the Employee Handbook.Always be honest, respectful, and professional with fellow employees, clients, and vendors.Manage Online store programs as assigned.Perform other assignments as directed.CompetenciesProven experience as a Office Manager or similar position in a B to B environment.Knowledge of Sales, Production Scheduling, Negotiating Principles, and various deadlinesThorough understanding of Microsoft Windows and Office (especially Word, Excel & Google Suite)Exceptional organizational abilities and attention to detailAbility to remain calm under pressure in a fast-paced environmentProfessional, friendly, polite interaction with Account Managers, Suppliers and ClientsExcellent communication/presentation skills and the ability to build relationshipsOrganizational and Time-Management SkillsEnthusiastic and PassionateQualifications:3+ Office Management Experience5+ Customer Service ExperiencePrevious B2B Customer Service experience, ideally in a sales based environmentExperience working within a CRMAbility to demonstrate excellent communication skills - written, verbal, and listeningProven ability to manage multiple projects at a time while paying strict attention to detailWhy This Job, Why This Company:Flexibility and Work-Life BalanceBirthdays Celebrations, and BonusesQuarterly Team events during work hoursMedical, Vision, DentalBonus OpportunitiesSimple IRA matchFamily-ownedTeam EnvironmentalJob Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance

Created: 2025-02-09