Legal Administrative Assistant - Veterans Disability ...

Are you passionate about helping others and possess exceptional communication skills? Our VA Disability team is looking for a dedicated and empathetic Legal Assistant to become part of our team! For over 5 decades our firm has grown significantly year after year, and we expect this trend to continue.Responsibilities· Be the first point of contact for potential clients, providing a compassionate introduction to our office.· Conduct initial consultations to gather crucial information about potential cases, ensuring confidentiality and sensitivity.· Maintain accurate and comprehensive records.· Collaborate closely with attorneys and legal staff to facilitate the smooth transition of viable cases for further evaluation and action.· Provide exceptional customer service, ensuring that all potential clients feel heard, respected, and valued from their very first interaction with our firm.Ideal Candidate: · Proven experience in client-facing roles or customer service.· Exceptional communication skills, both verbal and written, with the ability to convey empathy and professionalism.· Strong organizational skills and attention to detail, ensuring accurate documentation of client interactions and deadlines.· Ability to quickly assess and analyze information to make informed decisions.· A team player with a positive attitude, capable of working collaboratively with legal professionals.· 1 - 2 years of previous experience working in customer service or the legal field. General office hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Benefits include: · Health insurance - Premiums 100% paid by employer· Dental insurance· Vision insurance· Employer 401K contribution· Paid parking· Generous paid time off and sick time· Paid set holiday dates· Employer sponsored volunteer opportunities· Opportunity to work remotely 1 day per week after successful completion of training· Pay based upon experience

Created: 2025-02-09