Customer Service Call Center Representative

We are seeking an experienced Customer Service Call Center Representative to handle high-volume inbound calls to provide exceptional customer support during our peak period. The Call Center Representative role is essential to the organization's success, serving as the front-line ambassador for customer satisfaction and business growth. Representatives will manage 75+ daily inbound calls.SCHEDULE: Monday - Friday 8AM-5PMSALARY: $18 - $20/hourly LOCATION: Keene, NH (on-site)WHAT YOU'LL DO:Handle 75+ inbound calls daily with professionalism and efficiencyAddress and resolve customer inquiries and concernsProcess customer orders accurately and promptlyComplete necessary forms and applications for customer request fulfillmentAssist with delivery-related issues and status updatesCoordinate with sales teams regarding incoming customer requestsMaintain detailed records of all customer interactionsWHAT YOU'LL NEED:Previous call center or customer service experience requiredStrong verbal and written communication skillsProficiency in data entry and basic computer applicationsAbility to multitask in a fast-paced environmentProfessional phone etiquetteReliable internet connection for remote workdaysAbility to pass background check and drug screeningInterested candidates should contact Jim Sudak at or call/text his desk at (603) 803-3935.Desired Skills and ExperienceWe are seeking an experienced Customer Service Call Center Representative to handle high-volume inbound calls to provide exceptional customer support during our peak period. The Call Center Representative role is essential to the organization's success, serving as the front-line ambassador for customer satisfaction and business growth. Representatives will manage 75+ daily inbound calls.SCHEDULE: Monday - Friday 8AM-5PMSALARY: $18 - $20/hourly LOCATION: Keene, NH (on-site)WHAT YOU'LL DO:Handle 75+ inbound calls daily with professionalism and efficiencyAddress and resolve customer inquiries and concernsProcess customer orders accurately and promptlyComplete necessary forms and applications for customer request fulfillmentAssist with delivery-related issues and status updatesCoordinate with sales teams regarding incoming customer requestsMaintain detailed records of all customer interactionsWHAT YOU'LL NEED:Previous call center or customer service experience requiredStrong verbal and written communication skillsProficiency in data entry and basic computer applicationsAbility to multitask in a fast-paced environmentProfessional phone etiquetteReliable internet connection for remote workdaysAbility to pass background check and drug screeningInterested candidates should contact Jim Sudak at jsudak@ or call/text his desk at (603) 803-3935.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers requirea background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Created: 2025-02-09