Company DescriptionB&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis.QualificationsCustomer Service Representatives, Customer Support, and Customer Experience skillsAbility to create and maintain customer satisfactionExcellent customer service skillsStrong communication and interpersonal skillsProblem-solving abilitiesExperience in telecommunications industry is a plusHigh school diploma or equivalent