District Operations Manager
Alvarado Restaurant Nation - Denver, CO
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Taco Bell leadership experience Required.Position Mission: The Area Coach provides leadership and supervision for Restaurant Leaders across 5 to 8 restaurants in an area, aiming to achieve top quartile operating metrics and exceed annual operating plans. Key responsibilities include coaching teams to uphold brand standards, ensuring high guest service and margin targets, and maintaining food safety and facility standards. The role involves managing limited capital budgets for facility needs, introducing new products, and developing management teams. A hands-on, field-based position, the Area Coach may directly train managers, address customer service issues, and model restaurant skills. Availability during business hours is essential. The Area Coach also fosters a company culture aligned with core values and mission, ensuring operational excellence and team satisfaction.Responsibilities Include:Oversee area of 5-7 restaurantsConduct orientation to set up new managers up for successBuild a deep bench of talented restaurant leaders through consistent use of reviews, one-on-ones, and Career Development Plans ("CDPs")Impart skills every day to grow sustainable performance and develop a coaching and learning culture within their areaPlan restaurant visits with a purpose in order to build people capability resulting in positive traction for the team and restaurantProvide regular feedback to the RGM through period 1 on 1sConsistently address performance issues in a timely manner with both HR and their Market Leaderole model Mission & Core Values, especially when in restaurantsUnderstand how guests are viewing area restaurants through scheduled visits and detailed analysis of Brand Standards (CORE) and guest satisfaction (OSAT)Master all operating standards and systems to provide coaching excellence to RGMs to ensure that each restaurant consistently delivers delight to every guestWork with RGMs to identify and develop strategies and action plans to address opportunitiesLead product and program rollouts with RGMs to ensure successParticipate in period rallies, training classes, and other company eventsUnderstand restaurant trade areas and competitors with the goal of being Best On BlockTimely address guest complaints and PRCs within 48 hours by resolving with delightLead by example with a positive and enthusiastic attitude with co-workers, subordinates, and guestsSuccessfully execute the company morning success routines to ensure RGM continuous improvement and engagement around financial & operational excellenceAnalyze the financial performance of each restaurant and understand trends (daily, weekly, period, quarter, and YTD)Conduct Period Business Reviews, discussing operational metrics, bench planning, and P&Ls in order to drive sales and maximize profitabilityConduct quarterly Role Scorecard reviews with RGMs in order to drive company strategic pillarsProvide ongoing constructive and complimentary feedback to the RGM, AGM, Shifts, and Team MembersRequired Skills, Knowledge and Abilities:3-5 years multi-unit leadership Taco Bell experience.Obtain and maintain ServeSafe Certification within 45 days of employment.Must be an excellent teacher and coach with an ability to develop teamsDetail-oriented & routine basedHighly motivated, self-directed, and results-drivenStrong work ethic with the ability to develop an effective schedule based upon the needs of the businessCulture champion who embodies the Company Mission & Core ValuesStrong planning and organizational skillsSense of urgency to perform work in a timely and professional mannerTrack record of strong leadership skills with the ability to positively influence change for their teamThe proven ability to execute/manage multiple tasks in a fast-paced environmentSelf-motivated leader who takes initiativeClear written and verbal communication skillsAdheres to company policies, programs, and success routinesAbility to collaborate and work harmoniously within a team environmentProblem solver who leads by exampleOther Attributes:Must be a self-starter, process and solutions focusedEnthusiastic and strong driver of the company's Mission and Core ValuesAction orientedIndependent problem solverPay Range: $70,000-$80,000/ annually + Bonus potentialBenefits:Bonus - Monthly Bonus Opportunity based on PerformanceMedical Insurance - Waiting period is 60 days and a first of the month following401K Plan - After the first year of employment.Vacation - 2 weeks after first year of employment and you may use 1 one week after the first six months, 2 weeks after 2 years of employment and 3 weeks after 5 years of employmentSick Leave - 6 days annually with no carry over option.Cell Phone allowanceVehicle AllowanceApplication deadline: We accept applications on a continual basis.Physical Demands:Standard office work environment. The physical demands for this position are sits, stands, bends, lifts and moves intermittently during working hours. These physical requirements may be accomplished with our without reasonable accommodationThe duties of this position may change from time to time. Alvarado Restaurant Nation reserves the right to add or delete duties and responsibilities at the discretion of Alvarado Restaurant Nation. This position is descriptive and is intended to describe the general level of work being performed. It is not intended to be all-inclusiveAlvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
Created: 2025-02-09