Front Desk Staff

Aesthetic Dentistry of Manhattan seeks a Dental Administrative Assistant to join our team. Our Dental Administrative Assistant is an essential member of our team and is responsible for assisting with office operations, administration, and patient correspondence. Our ideal candidate will have prior administrative experience, ideally in a medical or dental office, and exceptional attention to detail, strong customer service orientation, and a willingness to learn and grow on the job.Primary Responsibilities:Assist With Office OperationsGreet our patients and create a comfortable, hospitable office environmentMaintain patient files, insurance correspondence, and medical compliance recordsOrganize our office administrative materialsCoordinate our Appointment CalendarSchedule our patients' appointmentsEnsure our appointment calendar is structured in a way that maximizes our ability to treat our patients smoothly and efficientlyManage Patient CorrespondenceCommunicate with current and prospective patients to ensure they have the information they need to make, and keep, their dental appointmentsCorrespond with patients on the financial and insurance details that position them for a smooth dental visitCommunicate Treatment Plans to our PatientsWith support from our dental team, outline treatment plans for our patients so that they understand the purpose, financial commitments, and necessary appointments for us to meet their needs as a patientQualifications:Excellent attention to detailStrong organization and time management skillsExceptional oral and written communicationOutstanding interpersonal skillsConsistent customer service orientationConsistent willingness to learn, grow, and improveAt least 1 year of prior administrative experience, ideally in a medical or dental office.Experience in Hospitality industry a major plusPrior experience with financial tracking and accounting strongly preferred but not requiredStrong comfort and skill with Microsoft Office Products, Google Office Applications, and Dental Practice Management Software (Dentrix or comparable software)

Created: 2025-02-09