Client Services Coordinator

Our client in Greenville is hiring a Client Services Coordinator to support their operations teams with data management and correspondence with clients and internal partners/This position is on-site with ability to be hybrid after training is complete. Strong communication and technical skills needed.Responsibilities:Serve as primary contact for internal/external clients, ensuring clear, concise communication through email and phone.Track actions outside own control to ensure timely completion and follow through.Pass on information clearly, adding value and avoiding just acting as a messenger.Foster consistent and effective communication, reflecting company core values.Work with internal teams to ensure proper setup, documentation, and communication of client-specific processes.Facilitate and deliver successful completion of client-related projects such as audits, conversions, and procedure documentation.Requires self-direction, communication, and teamwork for project completion.Analyze and provide feedback on processes, assisting management in implementing new methods to enhance performance.Process files across teams, manage account-level issues, and handle exception reporting.Identify obstacles, find solutions, and partner with internal teams to improve processes based on observed trends.Qualifications: High school diploma required; Bachelor's degree preferred.Prior experience in business analysis or client management is preferred.Proficient in Microsoft Office Suite (Excel, Outlook, Word, Access).Excellent written and verbal communication skills.Strong relationship management across multiple levels to meet client and company objectives.Clear and concise presentation of information to customers, clients, colleagues, and leadership.Goal-oriented with enthusiasm and commitment.Skilled at multitasking and prioritizing tasks effectively.Analytical thinker, able to make rational decisions based on relevant facts.Creative problem-solver with innovative solutions.Dedicated to providing exceptional customer service.Compensation: $20-22/hourSchedule: 8am to 5pm, Monday through Friday

Created: 2025-02-08