Inside Customer Service / Sales Manager

Company DescriptionOsterman Fox is a leading Manufacturer's Sales Representative covering Upstate NY and New England in the electrical industry. We are a third-generation sales organization that continues to grow. Role DescriptionThis is a full-time on-site role for an Inside Customer Service / Sales Manager at Osterman Fox and Associates located in Syracuse, NY. The Manager will be responsible for overseeing customer service operations, managing sales activities, and ensuring customer satisfaction on a day-to-day basis.QualificationsCustomer Satisfaction, Customer Service Management, and Customer Support skillsAnalytical Skills and Communication abilitiesExperience in managing customer service and sales teamsAbility to analyze data and trends to drive business decisionsStrong verbal and written communication skillsExcellent problem-solving abilitiesBachelor's degree in Business Administration or related field

Created: 2025-02-08