Sales Support Specialist

ASM International is seeking a driven and versatile Sales Support Specialist to join our dynamic team. This associate-level role is the perfect steppingstone for individuals eager to learn the sales process while contributing to lead generation and customer support.You'll work closely with experienced sales professionals, gaining valuable insights and building your sales acumen. If you're a strong communicator, quick learner, and thrive in a fast-paced environment, this is your opportunity to kickstart a rewarding career in sales and marketing!Here's what you'll be doing as our Sales Support Specialist:Follow up on leads from campaigns and inquiries to nurture and convert into sales.Address customer queries, resolve issues, and ensure satisfaction.Track and report on sales activities and trends.Conduct market research to identify opportunities and customer needs.Collaborate with the sales team to manage and transition leads effectively.Update and maintain accurate CRM records.Follow up on outstanding payments and resolve billing issues.Make outbound calls to engage customers and promote products/services as needed.Qualifications:Previous experience in sales support, customer service, or administrative roles is preferred.Strong communication skills, both written and verbal, with the ability to engage with customers and prospects effectively.Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.Detail-oriented with strong organizational and problem-solving skills.Proficiency with CRM systems, Microsoft Office Suite, and reporting tools.Ability to conduct independent research and use online resources effectively.

Created: 2025-02-05