Head of Lifestyle Services & Travel

About the CompanyA niche lifestyle management company in Manhattan is looking for someone exceptional to head up and manage their lifestyle services.About the RoleThe NYC office in New York is looking to hire an office lead. This role will be heavy on typical day to day high level EA / PA work, plus events, luxury travel management, client communication and internal Management.ResponsibilitiesPrioritizing and allocating the day's jobs across the teamTeam management and trainingMonitoring and checking all jobs and requests throughout the day and executing theseDeveloping client usage through excellently executed proactive ideasManaging and executing all high level requests, and larger projects such as travel itineraries and eventsResolving client mistakes or issuesResearching new vendors and suppliers, meeting them as requiredQualificationsHave a proven track record and several years senior experience in a relevant industry, preferably luxury travel or high-end destination eventsRequired SkillsHave an excellent eye for detail and ability to deliver exceptional serviceAn understanding of UHNW families and the service levels requiredAn in depth knowledge of NYC and excellent contactsManagement experience and positive management stylePreferred SkillsMotivated and hard workingStrong logistical plannersAn 'above and beyond' attitudeExcellent communication skillsA positive management styleUS Resident (potentially UK resident if open to long term relocation)OverviewStart Date - ASAPHours - M-F, 9am - 6pm, some weekend workHoliday - 20 days / + 8 FederalSalary: DOEBonus: KPI Bonus of up to 15% a year / Revenue Bonus 10% of revenue over targetHealth & Dental Cover: After 3 months

Created: 2025-02-04