Ecommerce Merchandise Coordinator

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.Summary:Rails is seeking an Ecommerce Merchandising Coordinator to add to its growing Ecommerce Team.The Ecommerce Merchandising Coordinator reports to the Senior Ecommerce Merchandise Manager.Responsibilities:Execution of online merchandising strategies, with the goal of optimizing the customer experience to increase sales, improve conversion rates, and decrease return rates for Rails domestic and international websitesEnsuring that site content and product is correctly prioritized and refreshed to create an elevated, best-in-class experience; ensuring site is accurate reflection of Brand strategySuccessful execution and implementation of seasonal campaigns into the customer journey and through site merchandising.Manage products and inventory on Ecommerce sites, including product creation, optimization and maintenance, copywriting, edits, and photo coordination.Responsible for daily site review to deliver elevated, best-in-class experience; ensure site is accurate reflection of Brand strategyTranslate marketing initiatives into compelling on site collectionsCollaborate with cross functional teams on product priorities, marketing assets, product knowledge, etc.Support on site QA and content/product programming as neededAnalyze site and product performance to provide actionable insightsCoordinating with E-comm Warehouse Team for timely shipping of ordersReview and analyze returns and exchanges for product and site opportunitiesAdditional responsibilities as requiredRequirements:Bachelor's degree with 2-3 years of relevant experience in an Ecommerce or omni capacityExperience with Shopify, Matrixify, Netsuite, Klaviyo, Loop Returns, Bazaarvoice, and Nosto is preferredHigh proficiency in ExcelStrong organizational and analytical skills with a high attention to detailEffective written and oral communication skillsCollaborative by nature; ability to build and maintain strong relationships with cross-functional partnersInquisitive and interested in growing overall digital knowledgeAbility to efficiently prioritize a demanding workload and adapt to changing priorities and responsibilitiesCustomer centric with a consistent positive attitudeMust be able to maintain an onsite presence in our Los Angeles office 4 days per weekRails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Created: 2025-02-03