Franchise Consultant

Rita's Franchise Company, LLC an Iconic Brand has a great opportunity within our Operations Department. If you have a passion for helping people achieve their dreams of owning their own successful business while serving Ice Custard and Happiness to guests. Then please read on.Franchise ConsultantDEPARTMENT: OperationsEssential Duties and Responsibilities:Deliver strong shop level operations, and profitable top line sales growth through the successful execution of company initiatives. Provide structured feedback and effective coaching and counseling to the Franchisees on performance and growth. Understands and drives company business metrics to ensure effectiveness, high performance, and profitability. Responsible to meet or exceed KPI's set annually. Execution of the business plan to drive shop operational performance and unit level economics. Utilize tools provided to ensure execution of Rita's Operational and Brand Standards. Lead and influence across multiple levels within the Franchisee community and Headquarters team. Identify objectives and systems to improve underperforming shops. Support regional and national meetings as directed. Actively participate in cross functional Cool Support Center meetings, as needed. Cultivate a culture of high performance and accountability centered around the Rita's Way fundamentals. Collaborate as needed with cross-functional teams to launch and achieve targeted results for brand programs and initiatives.Implementation and training for new products, roll outs, programs, and equipment in the Rita's SystemCoordinate, train, and execute assigned new shop openings and transfers.Work with franchisees to plan and execute local store marketing programs.Communicate to immediate supervisor and Franchisee any non-compliant situations in field regarding RFC's policies, procedures, and Brand StandardsPerform shop visits to ensure the proper display and application of corporate branding materials, shop manager development, local store marketing, and educating and supporting shops with best practices.Perform other duties as requested, directed or assigned.Required skills, experience, and education:4-year college degree or equivalent experience.2-5 years of related management experience in restaurant, retail, or hospitality industry.Valid driver's license, insurance, and reliable transportationExude a strong professional presence when working with different personality traits.Ability to communicate verbally and written in a professional and positive manner, to leadership, as well as internally and externally.Required computer skills: Proficiency with Microsoft Office and ExcelMarketing skill: Basic knowledge of social media.POS knowledge and proficiencyCertified Food Safety Manager Certificate (ServSafe) a plusExcellent oral and written communication skills with the ability to coach, influence and motivate others. Strong analytical, time management and problem-solving skills. Valid driver license and car insurance for travel within the US. Physical Demands:While performing the duties of this job, the employee may be required to taste and smell the products.Stand for long periods of time.Domestic travel by car and/or air can vary from 1-14-day periods. Work "restaurant hours" including weekends, evenings, and mornings.May be required to work holidays.Must be able to lift to 50 pounds.Must be willing and able to operate all equipment used in shop operations.Perform repetitive tasks, i.e. scooping, stirring, and lifting.Required to travel up to 80% of the work schedule in any given week.

Created: 2025-02-02