Business Analyst & Product Owner

About UsElectronic Merchant Systems (EMS) is revolutionizing payment processing solutions. For over 30 years, we've empowered businesses through innovative payment technologies. Join us in shaping the future of merchant services.Role ImpactAs our Business Analyst & Product Owner, you'll drive the evolution of EMS's payment solutions, combining strategic product leadership with deep analytical expertise to enhance merchant experiences and streamline payment operations.Core ResponsibilitiesDrive Product SuccessLead product strategy and roadmap for payment processing solutionsOwn the product backlog and feature prioritizationTransform merchant feedback into powerful solutionsGuide development teams through successful product deliveryTrack and optimize key performance metricsShape Business SolutionsArchitect payment processing workflows that scaleDeliver detailed requirements for complex payment systemsAnalyze market trends and competitive landscapeOptimize merchant onboarding and payment experiencesEnsure compliance with payment industry standardsWhat You Bring5+ years in product management or business analysisDeep understanding of payment processing and merchant servicesStrong background in PCI compliance and payment securityProven track record of launching successful financial productsOutstanding analytical and communication abilitiesTechnical FoundationPayment gateway and merchant portal expertiseSQL and data analysis capabilitiesRequirements management and process modeling skillsUnderstanding of API integrations and web servicesWhat EMS OffersCompetitive compensation packageProfessional growth in fintechOpportunity to shape industry-leading productsCollaborative, innovation-focused environmentLocation: Cleveland, Ohio (Headquarters) with flexible work arrangementsReady to transform payment processing? Join EMS and make your mark in fintech.

Created: 2025-01-31