Social Media Coordinator

"Join the Acme Family"SOCIAL MEDIA COORDINATORFLSA Status: Non-ExemptAcme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.SummaryWe are seeking a creative and enthusiastic Social Media Coordinator to join our small but mighty marketing team. In this role, you will be responsible for fostering engagement, managing online communities, and supporting our social media strategies across various platforms. You'll be a strong and reliable support to company operations, maintaining procedures, driving communication, and ensuring that the Acme Brand is represented well. Essential Duties and Responsibilities (other duties may be assigned)· Manage day-to-day communication with our social media audience across all active platforms (Facebook, Instagram, LinkedIn, X, TikTok, Pinterest, YouTube)· Monitor passive platforms (BlueSky, Threads)· Monitor, respond to, and moderate user comments, messages, and inquiries in a timely and professional manner· Collaborate with the Social Media Specialist to develop and implement community engagement strategies· Assist with identifying and engaging with influencers, potential brand advocates, and partner brands to expand community outreach· Assist in planning and executing social media contests, interactive content, and campaigns that prompt responses or conversations· Stay current on social media trends, best practices, and platform updates· Support crisis management efforts by monitoring and addressing potential issues on social channels· Utilize social listening tools (e.g. Meltwater, Sprout Social) to track positive and negative feedback as well as trending topics, aiming to enhance engagement and address any conflicts that could impact the brand's reputation· Partners with creative and production teams on performance results, trends, inspiration, optimization opportunities, etc.Skills and Experience Required for Success· Bachelor's degree (preferred but not required) or equivalent experience in marketing, journalism, English, communications, or public relations preferred· Prefer experience in social media management or community management· Experience with the major social media platforms (Facebook, Instagram, LinkedIn, X, TikTok, Pinterest, YouTube)· Microsoft Office experience (specifically with Excel, Word, PowerPoint, and Outlook). Familiarity with web-based design platforms (Adobe Express, Canva) is a plus· Excellent written and verbal communication skills· Strong understanding of major social media platforms and their best practices· Ability to work in a fast-paced environment and manage multiple priorities· Creative problem-solving skills and attention to detail Competencies Required for Success· Passionate about social media and emerging digital trends· Empathetic and able to handle difficult online situations with tact and kindness· Self-motivated and proactive· Team player with strong interpersonal skills· Adaptable and able to learn quickly in a changing digital landscape· Integrity· Communication· Teamwork· Analytical Thinking· Improvement MindsetWe are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Created: 2025-01-31