Field Service Coordinator

Field Service AdminContract 5 monthsProcess: video interview + onsiteIndustry: Manufacturing/distribution, scientific instruments, about 50 employees in this office, 3 people on this teamHours: full-timeLocation: Concord, MA (free parking)WFH situation: Hybrid (Mon, Tue & Wed in the office)Background check: yesMust haves:-2+ years of administrative experience in a corporate setting-Can write professional emails to clients-Excel (proficient)-Vaccinated for COVID (just first 2 shots)Preferred:-Has used CRM's and databases (they use multiple systems like SAP & Infor)Job Description: The Field Service Administrator will assist our Schedulers in all areas of administrative tasks.Responsibilities:Follows up with service quotes sent to customersNotifies customers when their equipment ships from our factoryEmails the preinstall checklist, follows up, receives, and processes checklistMaintains Preventative Maintenance Backlog report, contacts customers to schedule serviceReceives, processes, and follows up on Field Service ReportsPerforms other related duties as assigned.Required Skills: Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Ability to prioritize tasksProficient with Excel and Microsoft Office2+ years of administrative experience

Created: 2025-01-30