Operations Manager

Operations Manager - Apparel Decorating IndustryJob DescriptionPosition OverviewWe are seeking a highly skilled and experienced Operations Manager to join our team in the apparel decorating industry. The ideal candidate will possess a strong background in developing and implementing efficient processes, procedures, and systems. This role requires a strategic thinker with exceptional organizational skills, attention to detail, and the ability to lead and motivate a team.Key Responsibilities· Process Development and Implementation: Design, develop, and implement effective processes and procedures to enhance operational efficiency and productivity.· System Management: Oversee the implementation and maintenance of systems that streamline operations and ensure smooth workflow across all departments.· Leadership: Lead, train, and motivate team members to achieve departmental and organizational goals.· Quality Control: Establish and maintain quality control standards to ensure that all products meet or exceed customer expectations.· Inventory Management: Manage inventory levels to ensure adequate supply of materials while minimizing waste and costs.· Vendor Relations: Build and maintain strong relationships with vendors to ensure timely delivery of high-quality materials. Order all supplies, blank garments, etc. for the entire business· Continuous Improvement: Identify areas for improvement in existing processes and implement changes to drive efficiency and effectiveness.· Compliance: Ensure that all operations comply with industry regulations, safety standards, and company policies.· Reporting: Prepare and present regular reports on operational performance, including key metrics and improvement initiatives.· Daily Data Logs: Develop daily logs for all departments and enter them in a system to collect and analyze data regarding efficiency· Perform daily/weekly/monthly/annual maintenance on equipment and contact techs for maintenance and/or troubleshooting help or repairs.Qualifications and Skills· Education: Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.· Experience: Minimum of 5 years of experience in operations management, preferably in the apparel decorating industry.· Technical Skills: Proficient in the use of operations management software and tools. Able to learn new softwares quickly.· Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to diverse audiences.· Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.· Problem-Solving Skills: Ability to identify problems, analyze data, and develop effective solutions.· Leadership Skills: Proven ability to lead and manage a team, with a focus on fostering a collaborative and high-performance work environment. Strong desire to win for the company and strong understanding of teamwork and winning as a team· Attention to Detail: Exceptional attention to detail, with a commitment to maintaining high standards of quality and accuracy.· Adaptability: Flexibility and adaptability to change, with the ability to thrive in a fast-paced and dynamic work environment.· Customer Focus: Strong customer focus, with a commitment to delivering exceptional service and value to clients.Key Performance Indicators· Operational Efficiency: Measure improvements in operational efficiency through key metrics such as production time, cost savings, and resource utilization.· Quality Standards: Monitor and maintain high-quality standards, ensuring that products meet or exceed customer expectations and industry benchmarks.· Inventory Turnover: Track inventory levels and turnover rates to ensure optimal stock levels and minimize waste.· Employee Performance: Evaluate team performance and development through regular reviews and feedback sessions. Create daily/weekly/etc checklists for all positions after processes are documented well.· Customer Satisfaction: Measure customer satisfaction through surveys, feedback, and repeat business rates.· Compliance: Ensure adherence to industry regulations, safety standards, and company policies, with zero violations or incidents.Work EnvironmentThe Operations Manager will work in a fast-paced environment, requiring the ability to multitask and manage multiple projects simultaneously. The role will involve both office and production floor settings, with a focus on ensuring smooth and efficient operations across all departments.Benefits· $25-$35 per hour depending on experience/training 40+ hours per week with overtime at time and a half· Health and vision insurance offered· Retirement savings plan with company match· Paid time off and holidays

Created: 2025-01-30