Conference Services Manager

New Year - New Role! conference Services Manager at The Crowne Plaza!The Crowne Plaza Suffern-Mahwah is nestled between the lower Hudson Valley, northern New Jersey, Bergen County and close to New York City. Explore attractions such as Palisades Center Mall, Woodbury Premium Outlets, Bear Mountain State Park, enjoy outdoor concerts at Bethel Woods Center for the Arts, kayaking on the Hudson River with Storm King Adventure tours, wineries on the Shawangunk Wine Trail, wander amid sculptures at Storm King Art Center, stroll boutique shops in downtown Nyack and premier shopping at Woodbury Common Premium Outlets.Join us as a Conference Services Manager and play a vital role in orchestrating seamless and unforgettable events for our guests. As the focal point for conference and event coordination, you'll be responsible for ensuring that every detail is meticulously planned and executed to perfection. Your main duties will include liaising with clients to understand their event requirements, coordinating with internal departments such as catering, housekeeping, and AV services to ensure all logistical elements are in place, and overseeing event execution to deliver exceptional experiences. Additionally, you'll serve as the main point of contact for clients throughout the planning process, providing personalized service and support to exceed their expectations.If you're passionate about hospitality, thrive in a fast-paced environment, and excel at coordinating and executing events with precision and professionalism, this role offers an exciting opportunity to be at the forefront of creating memorable experiences for our guests. Join us as our next superstar Conference Service Manager and be a key player in shaping the hotel's success. RESPONSIBILITIES and SKILLSPlan, organize and coordinate functions and guest rooms for assigned group accounts. Work with the meeting planner to ensure a successful event by obtaining rooming lists, establishing billing, overseeing group room blocks, overseeing amenity requests, handling on site event logistics, and coordinating outside vendors.A minimum of 2 years hotel sales or related leadership position.BENEFITSSalary - $56-$62kBonus OpportunityMedical, dental, vision, life, disability insurance401k w/company match

Created: 2025-01-29