Senior Compliance Associate
GREY MATTER CONCEPTS - New York City, NY
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Job OverviewThe Senior Testing Associate will lead and manage product testing processes for private label and national brand products, ensuring compliance with retailer-specific quality standards. The role requires significant experience in testing coordination, documentation management, and collaboration with factories, labs, and cross-functional teams. This position is ideal for a detail-oriented professional with a strong background in product testing and quality assurance.Key ResponsibilitiesTesting Management:Oversee and manage product testing from initial stages to final approval, ensuring adherence to quality standards and retailer-specific requirements.Collaborate with third-party labs, including BV, UL, SGS, and Intertek, to execute and review testing applications.Guide factories through testing requirements, reviewing and approving testing applications while ensuring accuracy and compliance.Documentation and Reporting:Develop and maintain comprehensive testing records, including test report numbers, results, and timelines.Analyze and review test reports to identify and address any issues, sharing results with factories and internal teams.Maintain detailed logs and charts for internal tracking and external audits, ensuring accuracy and consistency.Labeling and Compliance:Approve content for product labels, such as Heat Seal, Pad Print, and RFID layouts, ensuring compliance with fiber content, care instructions, and country of origin requirements.Communication and Collaboration:Coordinate with cross-functional teams, including design, production, and quality assurance, to ensure smooth testing workflows.Conduct regular calls with factories to review testing progress, address issues, and confirm timelines.Respond to retailer-specific inquiries and provide timely reports and corrective action plans as needed.Sample and Process Coordination:Prepare and deliver product samples for testing, including mockups, lab dips, shade bands, and TOP samples.Stay updated on retailer testing protocols and incorporate changes into the company's standard operating procedures (SOPs).Factory Training and Support:Onboard and train factories on testing processes and requirements, providing ongoing support to ensure compliance.Monitor factory adherence to testing schedules and escalate delays as necessary.Qualifications:Experience: Minimum 5 years of experience in product testing or quality assurance within the apparel industry.Education: Bachelor's degree in Textile Science, Quality Management, or a related field.Skills:Strong knowledge of testing protocols and standards across various retailers.Proficiency in managing third-party lab processes and interpreting testing results.Excellent analytical, organizational, and communication skills.Advanced proficiency in MS Office (Power point, Excel, Word, Outlook).Attributes:Proven ability to manage multiple projects and priorities in a fast-paced environment.Team-oriented approach with strong problem-solving capabilities.Preferred Experience: Candidates with experience in managing testing processes for major retailers such as Walmart and Costco will be given priority.
Created: 2025-01-29