Remote: ServiceNow Legal Service Delivery Architect

Role: ServiceNow Legal Service Delivery ArchitectLocation: Chicago, IL (remote)Duration: 6+ MonthJob Description:Must Have Experience:Good Understanding about Legal Request and Legal Matter ManagementGood to have knowledge about legal simple contractsHands on Experience in Legal Counsel workspaceExperience in development of portal/ ESC developmentGood knowledge About Practice Area applicationsGood Experience of Legal Process, how the Legal request will be promoted to Legal MatterGood Understanding of relation between intake forms, Practice area and categoryGood Experience in Configuring Legal Now MobileShould have the experience of creating Reports & Dashboard, using indicatorsGood Experience in scripting: Business Rules, Client Scripts, UI Actions, UI Pages, Access Control, etc.Good experience in configuring the Assignment RulesHands on experience in configuring Flow designer for Process automationGood understanding in Legal matter task management, Artifacts.Hands on experience in implementing legal matter template.Hands on experience in email client configurations.Good to have knowledge about contract management Good to have knowledge in integration of LSD with cross platformsGood experience in configuring SLA's and ApprovalsHands on experience in configuring knowledge base for legal service delivery.Good to have Experience:Good understanding of data architecture, use/re-use data in core ServiceNow tables and data pulled from enterprise repositories for solution designBe able create detailed solution design document and explain various aspects of solution architecture and related artifacts Expertise in designing API based integrations using Spokes and REST messages including configuring various modes of authentication. Should be hands on for creating POCs, installing plugins and configuring products for new feature assessment and business demonstrationsFamiliar with scripting technology such as JavaScript, Angular JS, and Jelly.Experience of custom applications developmentExperience in working on Performance AnalyticsDesign and modification of ServiceNow Service Portal.Domain Separation and designing the Process and data flow within various domainsKnowledge of LDAP/Active Directory/SSO.Review existing set up and provide best practice recommendations in line with the OEM Monitor health, usage, and compliance of ServiceNow systems.Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.Experience with HTML coding and Jelly script strongly preferred.Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.Self-starter and innovator.Academic and Professional ExperienceProfessional10+ years of relevant development experience with ServiceNow required. At least 4+ years in a role of ServiceNow Technical Architect2+ years of experience in working in Legal Service DeliveryCertification as ServiceNow System certified administrationAt least 2 main line certificationsLegal Service Delivery - Accreditation is a mustITIL Foundations certification is preferred.Bachelor's degree or equivalent combination of education and experience.

Created: 2025-01-29