Service Desk Specialist

Required Skills and Experience:Azure experienceWindows experience including the full O365 Suite, Teams Administration, and Exchange AdministrationRemote monitoring experience (NinjaOne or similar)Ticketing System experienceManaged Services Provider experience (Must be able to communicate with clients and be comfortable building relationships)Nice to Have Skills and Experience:Vulnerability management experienceJob Description:A client of Insight Global in the IT MSP industry is looking to hire a Tier II Service Desk Technician to join their team. Day to Day responsibilities will include resolving tickets, working with clients on IT related issues, completing remote monitoring, setting up domain controllers, and performing vulnerability management.This role will be hybrid in-office, with 3 days in office and 2 days remote. There will be required travel to client sites in the surrounding area as needed. This is a smaller operation and the team is looking for someone who wants to advance their career and help grow the company. This role will be a 6 month contract with extensions or conversion. We are looking to pay between $22-$28/hr while on contract. Apply today!Additional Perks:-All travel to client sites will be eligible for mileage reimbursement (70 cents/mile)-The client will pay for at least 1 industry approved certification per year in order to help you advance your skills in any area of your choosing

Created: 2025-01-28