Chief Information Officer

If you value loyalty and integrity, are a results-oriented leader with a passion for excellence, a commitment to fostering a collaborative culture, and a desire to shape the future of a thriving organization, we invite you to explore this exciting opportunity!We are seeking a talented, dynamic leader to join our executive team in the role of Chief Information Officer (CIO). This individual will oversee all aspects of the company's information technology and systems. Reporting directly to the CEO, the CIO will collaborate with the executive team to define and execute a technology roadmap that supports the company's business goals.Key Qualifications:Cultural Fit: The most crucial aspect of this role is the ability to blend seamlessly into our company culture, which values collaboration, innovation, and integrity. The ideal candidate should be open to aligning with our established business model (i.e., learn and understand why we do things the way we do them before suggesting improvements).Intellectual Curiosity: You must genuinely desire to understand the finer details of the business. You should demonstrate an ability to dig deep into processes, strategies, and data, consistently seeking out opportunities for improvement and innovation. Intellectual curiosity drives your approach to problem-solving and strategic planning.Client-Facing Skills: You may have the occasion to represent the company in external engagements, definitely on a daily basis and likely as a contributor in quarterly meetings with client representatives. Communicating effectively, and developing long-term relationships built on trust and mutual respect is important.People and Management SkillsLeadership excellence is paramount. We are looking for an individual who can lead, manage, and develop high-performing teams. You should demonstrate empathy, adaptability, and the ability to inspire and influence at all levels of the organization. A strong track record in managing diverse teams, and driving results is required.Your primary focus as the CIO is driving innovation, managing IT infrastructure, ensuring cybersecurity, and optimizing digital operations to deliver scalable and secure solutions.Key Responsibilities:Technology Strategy & VisionDevelop and implement the company's information technology vision and strategy to support business growth and objectives.Monitor industry trends and emerging technologies to identify opportunities for innovation and operational improvement.Work with senior management on long-term strategic plans to improve, enhance or build new applications that improve business processes and provide greater service levels to our clients and internal Operational departments.Leadership & Team DevelopmentBuild and lead a high-performing IT organization that fosters collaboration, innovation, and accountability.Mentor and develop IT and engineering teams including Technical Support (Help Desk), Systems Development, Application Support, Testers, Business Analysts, Scheduling, EDI, Imaging and Operations, coordinating activities within and between each of the groups to ensure alignment with company goals, and fostering cohesiveness and professional growth.IT Infrastructure & SecurityOversee the design, implementation, and maintenance of scalable, secure, and efficient IT infrastructure.Lead efforts to regularly report on and strengthen the company's cybersecurity measures, risk management strategies, and regulatory compliance practices.Digital Transformation & InnovationDrive the company's digital transformation initiatives, ensuring seamless integration of new technologies into business operations.Collaborate with stakeholders across departments to deliver innovative and customer-centric technology solutions that solve current and future business and technology initiatives for NWA and our clients.Collaboration & CommunicationServe as a trusted advisor on the executive team, offering insights on how technology can drive business success.Communicate the company's technology strategy to employees, stakeholders, investors, and customers.Budgeting & Vendor ManagementManage the IT budget to ensure efficient allocation of resources aligned with business priorities.Contribute to the annual IT budgeting process for some of our clients.Establish and maintain strong relationships with vendors and service providers to secure high-quality and cost-effective solutions.Project ManagementAbility to lead cross-functional teams and projects with internal IT, Operational business departments and, when appropriate, external partners, driving infrastructure and strategic business projects to efficient and successful completion.Work alongside and collaborate with client consultants on technical infrastructure and business process/application improvement projects for clients.Who you are:Experienced. While specific industry experience is less critical, a minimum of 10 years' relevant experience (i.e., CIO, VP of IT, etc.) is required. A deep expertise in IT architecture, infrastructure management, cybersecurity, and emerging technologies.Educated. BA degree in Computer Science, Information Systems, or related field experience. MBA preferred.Successful. Proven history of driving digital transformation and implementing cloud-based solutions. Exceptional communication skills, with the ability to engage and align both technical and non-technical stakeholders.Strategic Leader. Ability to think both strategically and tactically, with a long-term vision for company success. Strong leadership and team-building skills, with a track record of developing and leading high-performing IT teams.Change Agent. Experience leading organizational transformation and managing change in rapidly evolving business environments.Why join our leadership team:We offer a rare opportunity for an accomplished visionary executive to join a highly respected third-party benefits administrator with a 66-year legacy of delivering exceptional service. As we embark on the next phase and plan for our future, we are seeking dynamic leaders who are energized by strategic challenges and poised to drive transformative change.What We Offer:Competitive Salary & Benefits: Salary range $275,000 - $375,000. A comprehensive benefits package, including health, dental, vision, 401(k), and more.Professional Growth: Opportunities to lead transformative initiatives and work with a dedicated team of professionals.How to Apply:To apply for the Chief Information Officer position, please submit your resume, cover letter, and any relevant portfolio work to Kelly Johnson at kejohnson@. We look forward to learning how your expertise can shape the future of NWA.NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Created: 2025-01-28