Operations Manager for Freight Brokerage

Highways & Skyways Transportation LLC is seeking a highly motivated and experienced Operations Manager to join our Brokerage Division. As an integral part of our team, you will play a key role in ensuring the smooth and efficient operation of our transportation brokerage services. If you have a strong background in logistics, operational management, and team leadership, we would love to hear from you!Key Responsibilities:Oversee daily operations of the brokerage division, ensuring the efficient coordination of freight, drivers, and customers.Supervise and support a team of operations staff, fostering a collaborative and high-performance work environment.Develop and implement operational processes and procedures to improve efficiency, reduce costs, and maintain quality service.Monitor and track key performance indicators (KPIs) to drive improvements and ensure the timely delivery of services.Maintain strong relationships with clients, carriers, and vendors, ensuring all needs are met with professionalism and accuracy.Troubleshoot and resolve any operational challenges, escalating issues when necessary.Stay up to date with industry trends, market conditions, and best practices to ensure the company's competitive edge.Work with sales to increase volumeHandle rate quotes and bid packagesCustomer serviceQualifications:3+ years of experience in operations management or logistics, with at least 1 year in a supervisory role.Strong understanding of transportation brokerage, freight management, and logistics operations.Exceptional leadership and team-building skills.Excellent communication, problem-solving, and decision-making abilities.Proficiency in MS Office and familiarity with transportation management software (TMS).Ability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.Why Highways & Skyways Transportation LLC?Competitive salary and benefits packageCollaborative and supportive work environmentOpportunities for professional development and career growthWork for a company that values innovation, integrity, and customer successIf you are ready to take the next step in your career and thrive in a fast-paced, customer-focused industry, we encourage you to apply!

Created: 2025-01-27