Executive Meeting Manager

The Executive Meeting Manager (EMM) handles groups with room blocks between 8-20 (on peak) in all industries, handling booking from receipt of lead through departure. This is a reactive position with no prospecting goals. Position supports the "lead catcher" engaging with leads as they come through Cvent/Website/Delphi assigning accordingly and works with Sales Coordinator to ensure same-day response.Roles and Responsibilities: Requires excellent verbal and written skills as will often be the first point of contact with client.Respond to RFP within 4 hoursAttends twice-daily business review to obtain rates for leadsFollows check list provided of tasks required to service groupsEnsures all deposits are received as contractedOrganizational skills are a must as this person will work internally with sales, Reservations, catering, kitchen and Conference Services providing all details for assigned groups.Ability to build rapport with clients and extract details needed to understand program and relating group needs to all operational departmentsOutput of work is through the Salesforce/Delphi system; i.e., bookings, merging contracts, group resumes and BEO's being generated. Updating the sourcing platform Cvent to include client responses, generation of proposals using tools in Delphi and Proposal path, running reports, etc. Must have exceptional attention to detail and follow up skills to create client loyalty, confidence, and repeat businessWork in conjunction with other departments within the hotel to ensure smooth handling of groups.Must have entrepreneurial mindset and be able to take initiative to capture business and maximize profits for the hotel.Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.Qualifications and Educations Requirements: 2 years' experience in Hotel Sales on property working in a sales and catering system.Must possess technical skills, including, but not limited to, use of Microsoft Word, Excel and Delphi/Salesforce Knowledge of Cvent platform a plusExceptional communications skills.Excellent organizational skills Ability to work in dynamic and fast-changing environment. Must be a self-starter with an entrepreneurial spirit.Thrives in a team environmentExcellent verbal and written skillsSalary Range is $68,560 - $80,000.

Created: 2025-01-26