Office Manager

Growing logistics company in Secaucus, NJ is looking for an Office Manager to join their team! This position will work closely with the Controller and GM. The Office Manager will be required to be in the office 5 days a week, no flexibility for remote or hybrid. Looking for someone with prior administrative experience in a similar role. Will oversee administrative functions for an office of about 20 people. Job Responsibilities Oversee daily administrative operations to ensure efficiency and accuracy.Collect and manage all necessary documentation from vendors, clients, and agents according to SOPs.Upload documents into the ERP software.Organize and maintain accurate records and files related to account setups.Collaborate with back-office teams to support local claim resolution with insurance and underwriters.Work with sales and operations to gather necessary information through effective communication.Coordinate with customs brokers and other agencies to ensure bonds are in place (renewals or new).Maintain up-to-date records.Act as the main point of contact for clients regarding account setup status.Handle inquiries and other administrative duties as needed.Ensure high levels of customer and agent satisfaction.Analyze data to identify opportunities for process improvements.Maintain and update databases with accurate records.Authenticate all bank accounts.Coordinate with the finance department.Identify and implement opportunities to streamline administrative processes and improve operational efficiency.Apply best practices in administrative procedures to ensure smooth business operations.

Created: 2025-01-26