Insurance Customer Service Representative

Company DescriptionIsland Insurance Agency is a boutique insurance agency focusing on specialized commercial industries and mid to high end personal insurance.Role DescriptionThis is a full-time on-site role for a Personal Lines Insurance Customer Service Representative at Island Insurance Agency located in Bronx, NY. The Customer Service Representative will be responsible for assisting customers with insurance inquiries, quotes, policy changes, claims processing, and ensuring customer satisfaction.QualificationsNY State Property & Casualty Insurance License is a requirement3 - 5 years of personal lines service or account management experienceStrong Customer Service and Customer Support skillsExcellent communication and interpersonal skillsAttention to detail and problem-solving abilitiesKnowledge of insurance policies and procedures is a plusProficiency in agency management and insurance company systemsAbility to work independently and collaborativelyHigh school diploma or equivalent required, Associate's or Bachelor's degree preferred

Created: 2025-01-26