Senior Software Engineer - Ecommerce

About SimpliSafeWe're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.Why are we hiring?Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.What you'll doSimpliSafe's Enterprise Information Systems team is on a mission to improve how our customers learn about our product, interact with our website throughout the sales and fulfillment funnel, and quickly receive their home security system to meet our company mission. From informing our customers about our product, providing a seamless checkout experience, and delivering that product to their door, our team is focused on delivering the best experience for our customers built on a platform focused on testability and reliability.As a Senior Fullstack Software Engineer within the Enterprise Information Systems team, you'll be a key part of new and existing projects, building solutions from inception to production - design, development, testing and deployment. You'll provide input to process and workflow improvements with our business partners and architect solutions across multiple platforms and services that directly impact the day to day operations of our e-commerce, operations, and customer service teams by:Using the best tools for the job; creating right-sized, tested, and reliable services to meet the needs of the customers and co-workersWorking with ecommerce stakeholders on new features, A/B tests, and our public facing website throughout the sales funnelDeveloping and maintaining backend services and APIs that integrate with a variety of internal and external platformsCollaborating with our operations teams to integrate with tools and services that power our call centers, and are closely integrated with our e-commerce websiteWorking with our QA engineers to ensure we run quality E2E tests during each stage of CI/CDBuilding self-service internal tools, write documentation, and help shape our process improvement as we grow SimpliSafe's capabilitiesAbout You5+ years of industry experienceKnowledge of REST, GraphQL, and modern web technologiesExperience designing and implementing backend services, designing and building APIs for others to consumeDemonstrated experience with frontend implementations in modern web frameworks for public and internal applicationsComfort participating in code reviews, writing documentation, and architecting and presenting software solutionsFamiliarity building and running scalable and fault tolerant cloud based microservices using AWS, Azure, or GCPComfortable with working in a CI/CD environment and improving development processesAgile team experience with a desire to help the team and an interest in continuous delivery of high quality softwarePassion, curiosity and a desire to continuously learn, challenge yourself, and grow your skillsAsks questions, listens to feedback, and provides support to your colleagues to ensure the best ideas and solutions are deliveredNice to have skillsE-Commerce experienceExperience with Node.js frameworks such as NestJSInfrastructure as code and DevOps experience such as Terraform or CDKKnowledge of containerization including Docker, Kubernetes, or ECSExperience with Commercetools or ContentfulKnowledge of functional programming conceptsAutomation testing experience with tools like CypressExperience with React frameworks such as Remix or Next.jsOn-call and internal employee support experienceValues you'll shareCustomer Obsessed: Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with themAim High: Always challenging ourselves and others to raise the barNo Ego: Maintaining a "no job too small" attitude and an open, inclusive, and humble styleOne Team: Taking a highly collaborative approach to achieving successLift As We Climb: Investing in developing others and helping others around us succeedLean & Nimble: Working with agility and efficiency to experiment in an often ambiguous environmentWe wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute not only to our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@.

Created: 2025-01-25