Technical Support Specialist

Our client is seeking an IT Support Specialist to join their Windows team and support a new office. This role will go onsite 5 days per week and involves providing desktop and AV support, managing enterprise wireless access points, and serving as remote hands for networking and client support.Key Responsibilities:Provide desktop and mobile support for employees and remote users.Manage Windows 10/11 environmentsActive Directory accounts, and Dell hardwareSupport AV systems, conference room setups, and enterprise wireless networks.Troubleshoot hardware, including rack-mounted equipment and storage devicesPerform fiber and copper cabling tasks with proper management.Collaborate with infrastructure, security, and business teams.Ensure compliance by documenting support activities accurately.Qualifications:Experience with Windows OS, Active Directory, and Microsoft OfficeKnowledge of iOS mobile devices managed through MDM solutions.Strong troubleshooting skills with AV and IT hardwareAbility to lift 50 pounds and provide after-hours/weekend support.Excellent communication and customer service skills.

Created: 2025-01-25